The crisis which crosses the Samsung with the fiasco of Samsung Galaxy Note 7, one of the most popular smartphones, is unprecedented and have still not seen the effects of. The company withdrew once in September, the reintroduced and now being forced to leave behind a and good.
The chief of the Mobile, Dong-Jin Koh, knows that Samsung would suffer from the entire history of Samsung Galaxy Note 7, is not a simple thing for a company to be able nor the second time to launch a secure flagship. However, he promises that we will do what it can to win back the trust.
The Dong-Jin Koh promised that "at any cost will find the exact cause (behind the battery problems of Samsung Galaxy Note 7) and will win the confidence of customers so as to be able to use products of Samsung without having to worry about their safety". The Koh said that it was the same disappointed with consumers, then proceeded to a sincere apology, thanked the fans and the officials of Samsung to support during the crisis.
Currently Samsung is located in proceedings for revocation of Samsung Galaxy Note 7, there are many people who choose to go to Samsung Galaxy S7 edge and in countries such as up to the Taiwan, mobile is located out of stock. The same allows and to those who have used Note 7, to return, gives up to 100 dollars to those who return the Note 7, while there is also the possibility of return money.
The chief of the Mobile, Dong-Jin Koh, knows that Samsung would suffer from the entire history of Samsung Galaxy Note 7, is not a simple thing for a company to be able nor the second time to launch a secure flagship. However, he promises that we will do what it can to win back the trust.
The Dong-Jin Koh promised that "at any cost will find the exact cause (behind the battery problems of Samsung Galaxy Note 7) and will win the confidence of customers so as to be able to use products of Samsung without having to worry about their safety". The Koh said that it was the same disappointed with consumers, then proceeded to a sincere apology, thanked the fans and the officials of Samsung to support during the crisis.
Currently Samsung is located in proceedings for revocation of Samsung Galaxy Note 7, there are many people who choose to go to Samsung Galaxy S7 edge and in countries such as up to the Taiwan, mobile is located out of stock. The same allows and to those who have used Note 7, to return, gives up to 100 dollars to those who return the Note 7, while there is also the possibility of return money.
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